Refund Policy

1. Purchases

Paddle is the merchant of record and authorized reseller for StockMarket Dashboard purchases. Paddle processes the payment, the invoice, taxes and eligible refunds.

To manage your subscription, request a refund or get help with a payment, use the link in your Paddle receipt or visit paddle.net. Paddle’s current Refund Policy applies. It does not limit rights that cannot be waived under applicable consumer law, including the right of withdrawal of consumers in the European Union and the United Kingdom.

2. Effect of a refund

An approved full refund of your current payment ends the Pro access it paid for. After any approved refund, new purchases are unavailable for 30 days. Your account, your dashboards and your data remain, on the Free plan.

3. Effect of a chargeback

If you dispute a payment with your bank or card issuer instead of asking for a refund, and our billing provider confirms the chargeback or a chargeback warning, the Pro access of that payment ends and the account can no longer buy Pro. The account stays usable on the Free plan with all its data. Your mandatory consumer rights remain unaffected.

4. Product support

If a technical problem keeps you from using a completed purchase, write to contact@stockmarket-dashboard.com with the Paddle transaction reference from your receipt. Never send full payment-card information.